An international standard that focuses on all elements of quality management necessary to meet legal and service requirements for customers.
Compliance with this standard helps to achieve work efficiency, and excellence in customer service and allows the company to have an effective system to manage and improve the quality of its product and/or service.
- Demonstrates commitment and responsibility. By complying with this standard, the client perceives the project’s interest in implementing continuous improvements so that the service and/or product are of increasingly higher quality. This also conveys security and confidence to potential shareholders, partners, and raw material sellers.
- Performance improvements. In order to comply with these regulations, potential internal problems must be identified in order to be addressed and solved. After this process, the project will achieve better performance in business performance, business applications, production rate and overall organizational results. This strategic analysis provides valuable information to anticipate solutions to possible future problems, as well as reinforces the perspective of vision, mission and objectives.
- Reputation enhancement. Compliance with this standard is well received and valued by customers and, therefore, one of the benefits of applying it is the improvement in the company’s reputation, which implies an increase in the trust with which the organization is perceived.
- Satisfaction guarantee. One of the key focus points of ISO 9001 is customer service. By exploring the different tools it offers you will increase customer satisfaction when receiving your product and/or service, which will increase the likelihood of repeating their experience.
- Stimulates growth. Compliance with this international standard means improved sales and personnel growth rates within the project. All this increases the chances that the organization will last longer.
- Continuous improvement. In order to be up to date and comply with regulations, it is necessary for the organization to constantly engage in improvements in production, infrastructure, processes, procedures, and resources. The image that your company will project to customers, suppliers, partners, and competitors will be one of involvement in constant and unceasing improvement.
- Competitive advantage. This standard has gained a great reputation in the business ecosystem over the last few years, and, although compliance with it is voluntary for organizations, compliance with it has become a differentiating factor between some business projects and others, and may even become the reason why a client decides to trust one company rather than another. It represents an important differentiation in a business reality in which competition is increasingly voracious.
- Resource savings. Compliance with these regulations implies an improvement in the use of resources, which implies a reduction in production costs. It also implies an improvement in the processes, avoiding duplication of work, optimizing downtime, reducing accidents at work, and providing efficiency in the rest of the processes, which translates into savings in unnecessary expenses and a reduction in possible employee discomfort. It will be interesting to invest the savings achieved in staff training or in certain infrastructure reforms.